closed. Our Groupon refund policy is part of the reason customers are willing to try new things with Groupon. We want code promo vannes rugby to be as helpful as possible. We receive inquiries and complaints about group buying, particularly in areas such as hair, beauty and personal care services, restaurants and cleaning services, according to Consumer Affairs Victorias site. How I Got My Money Back. Can I get a credit card refund now? Ord ; Ive been having issues with my Groupon, asked for a refund before it expired and was told had.; I ordered * earphones.The email was sent to everyone who bought the deal. So the whole thing went to waste. Have sent to PayPal to request a refund given I havent received the voucher. Nor had I heard about its closing from friends. A simple 9 step guide for solving this common Groupon problem quickly and effectively by GetHuman. I reported the issue to Groupon but no refund was given even though it was requested, she said. Have also lodged a complaint with accc. When I contacted Groupon I was directed to the merchant who then said they could only deal with the person who purchased it but it was a present so I didnt want to bother the person who gave it to me or make a fuss. One of them does not code promo gravure discount work.; I am a merchant for sport n fun in Farmington hills Michigan and I'm trying to redeem groupons.; We had a Groupon for Siam Orchid ( ) that we attempted to use. They reported the issue to Groupon, which directed their complaints back to the merchants, who werent able to resolve the matter. Before your Groupon campaign launches, its important to prep your staff about Groupons refund policy. There has been a spike in online complaints about Groupon following the 2017 Christmas period.